The team is made up of non-traditional car salespeople with the objective of supporting all customers at all different stages of their journey.
At any time the customer wishes the digital team will introduce the showroom team. The customer can then return to the digital team, for instance after completing a test drive, to finish their vehicle purchase online.
You can have a fully-digital experience with us, or you can decide at which point you cross over to the showroom, and back again.
Spirit Hyundai has also launched a new website offering a complete omni-channel customer experience with features including live chat and real time screen sharing to match the showroom ‘experience’.
Emma Saville, Digital Team Leader
Via the website you can book an unaccompanied test drive and process finance documentation.
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